运用品管圈活动提高住院肺结核患者口罩佩戴率

Application of quality control circle in increasing face mask wearing rate of hospitalized pulmonary tuberculosis patients

摘要:

目的探讨品管圈活动在提高住院肺结核患者口罩佩戴率中的应用效果。方法某院结核科9名护士组成一个“圈”，确立“提高住院肺结核患者口罩佩戴率”为活动主题，制定和落实整改措施，并对品管圈活动前后住院肺结核患者口罩佩戴率进行统计分析。结果应用品管圈活动后住院肺结核患者口罩佩戴率为87.50%（147/168），高于活动前的65.54%（116/177），差异有统计学意义（P<0.05）。圈员解决问题能力、责任心、沟通协调能力、自信心、团队精神、积极性、品管手法、和谐度8个方面的能力得到提高，总平均分由活动前的23.78分，提高至活动后的33.78分。结论开展品管圈活动不仅提高了住院肺结核患者口罩佩戴率，还提升了圈员质量管理能力和团队精神。

Abstract:

ObjectiveTo evaluate application effectiveness of  quality control circle (QCC) in increasing the face mask wearing rate of hospitalized pulmonary tuberculosis (TB) patients.MethodsNine nurses in department of tuberculosis formed a ‘circle’,   the  theme of ‘improving the face mask wearing rate of hospitalized pulmonary TB patients’ was established, rectification measures were formulated and implemented, face mask wearing rates of patients before and after implementing QCC activities were analyzed statistically.ResultsThe face mask wearing rate of hospitalized pulmonary TB  patients after implementing  QCC activities  was higher than that before implementing  QCC activities (87.50% ［147/168］ vs 65.54%［116/177］, P<0.05). The abilities of every ‘circle member’ have been improved in the following aspects: problemsolving skills, sense of responsibility, communication skills, selfconfidence, team working, enthusiasm, qualitycontrol techniques, and cooperation abilities,the total average score increased from 23.78 before implementing QCC to 33.78 after implementing QCC.ConclusionQCC activities can not only improve the face mask wearing rate of hospitalized pulmonary TB patients, but also enhance circle members’ qualitycontrol skills and team spirit.